Privacy Policy

Effective Date: February 2026

This Privacy Policy explains how Elysium Lounge (“Elysium”, “we”, “us”) collects, uses, and protects information when you use our RSVP, ticketing, referral/rewards, and SMS messaging services at https://www.elysiumrooftop.com.

Information We Collect

Contact information: first name (if provided) and mobile phone number
Ticketing/RSVP data: RSVP date/time, ticket code, ticket link/QR link delivery
Attendance data: check-in events and timestamps
Referral & rewards data: invites, invite counts, rewards issued/redeemed, status level
Consent records: SMS consent flag, consent timestamp, consent source, and consent version
Fraud prevention signals: verification outcomes (e.g., blocked VOIP/burner numbers where applicable)

How We Use Information

Send reservation/ticket confirmations and entry details
Send ticket links/QR link delivery and check-in updates
Manage referral rewards, guest status, and perks
Send event updates and occasional promotional offers (when consented)
Prevent fraud/abuse and maintain platform security

SMS Messaging & Consent

We collect SMS consent through our website forms using an unchecked required checkboxon our RSVP, Walk-up Registration, and Invite-a-Friend pages. Messages may include reservation/ticket confirmations, entry details, ticket links/QR link delivery, event updates, referral/reward updates, and occasional promotions. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

Sharing

We do not sell your phone number. We do not share your phone number for third-party marketing. We may share information with service providers that help us operate our services (for example, SMS delivery), only as needed to provide the service.

Data Retention

We retain information as needed to operate our services, maintain consent records, prevent abuse, and comply with legal and accounting requirements. When data is no longer needed, we take reasonable steps to delete or de-identify it.

Security

We use reasonable safeguards designed to protect your information. However, no method of transmission or storage is 100% secure.

Contact

Elysium Lounge
Website: https://www.elysiumrooftop.com
Email: support@elysiumrooftop.com